CRYOPDP (part of DHL Health Logistics)
Securing Healthcare & Life Sciences Logistics with Blockchain
CRYOPDP is a global leader in temperature-controlled logistics for healthcare and life sciences. The project — later known as Atlas Path — was created to improve shipment visibility, delivery validation, and operational coordination through a blockchain-backed logistics platform.
My Responsibilities
- UX strategy and information architecture
- User flows and journey mapping
- Wireframing and prototyping
- Dashboard and mobile UX design
- UI design system creation
- Interaction design and cross-platform consistency
- Collaboration with developers and stakeholders
Deliverables
Supply Chain & Healthcare Logistics
Industry
2024
Year
Desktop Platform, Mobile App
Type of Work
SAP Award for Digital Transformation (Software) — 2025 Supply Chain Excellence Awards
// Overview
CRYOPDP, part of DHL Health Logistics, is a global leader in temperature-controlled logistics for healthcare and life sciences. The project — later known as Atlas Path — was created to improve shipment visibility, delivery validation, and operational coordination through a blockchain-backed logistics platform.
My role focused on designing the complete user experience across three platforms: a desktop admin platform for logistics operators, a mobile app for truck drivers and field agents, and a redesigned order summary interface integrated into an existing enterprise system.
// The Challenge
Simplifying Complex Logistics Workflows
Healthcare logistics involves highly sensitive, time-critical shipments where compliance, traceability, and operational accuracy are essential. The main UX challenge was simplifying complex logistics workflows into intuitive interfaces that supported real-world operational needs.
Real-time shipment visibility
Operators needed instant access to tracking, alerts, and shipment conditions across global networks.
Faster operational decision-making
Dense, poorly organised data was slowing down critical logistics decisions under time pressure.
Delivery validation
Proof of delivery and documentation had to be captured reliably without adding friction.
Driver efficiency
Field agents worked in fast-paced environments and needed minimal-interaction access to critical info.
Reduced cognitive load
Complex logistics data had to be presented through clear hierarchy and modular layouts.
Blockchain-backed verification
The system verified shipments via blockchain without exposing any technical complexity to users.
// Platform 01
Desktop Admin Platform
The desktop platform was designed for logistics administrators and operational teams responsible for monitoring and coordinating shipments globally.
Key Features
Core User Flows
- Monitor shipments across global networks
- Review tracking information and status
- Validate alerts and shipment conditions
- Access documents and delivery status
- Coordinate operational actions
UX Approach
The UX focused on reducing information overload through clear visual hierarchy, modular layouts, simplified data organisation, action-oriented dashboards, and consistent status indicators.
Shipment tracking screens were redesigned to improve visibility into delivery progress, package information, alerts, and associated documentation — all within a single coherent view.
Desktop Admin Platform — Login screen
Desktop Admin Platform — Overview dashboard
Desktop Admin Platform — Shipments list and map view
Desktop Admin Platform — Shipments list and filters view
Desktop Admin Platform — Shipments details
Desktop Admin Platform — Shipments actions
Desktop Admin Platform — Trackers
Desktop Admin Platform — Alerts
Desktop Admin Platform — Fleet Management
Desktop Admin Platform — User settings details
Desktop Admin Platform — Users management
// Platform 02
Mobile Driver App
The mobile app was created for drivers managing time-sensitive healthcare deliveries. The experience prioritised simplicity, speed, readability, and minimal interaction friction.
Core Driver Flows
- Open assigned shipments
- Review delivery instructions
- Confirm package collection
- Complete delivery and upload proof
- Access shipment documents and alerts
Interface Principles
Design Goal
The goal was to help drivers access critical information quickly while working in fast-paced operational environments. Every screen was optimised for one-handed use, high contrast readability in varying light conditions, and rapid task completion without unnecessary steps.
Mobile Driver App — Login and recover password
Mobile Driver App — Shipments
Mobile Driver App — Shipment QR code scan
Mobile Driver App — Collect and delivery multiple shipments
Mobile Driver App — Notifications
Mobile Driver App — Settings
Mobile Driver App — Generic screens
// Platform 03
Enterprise Dashboard — Order Summary Redesign
An additional part of the project focused on redesigning an existing internal order summary interface. The original layout contained excessive scrolling, dense information, and poor hierarchy.
Redesign Focus
- Better information organisation
- Improved readability
- Reduced scrolling
- Faster data scanning
- Cleaner operational overview
The Result
The new layout allowed users to access the most important shipment and financial information within a single visible screen. Information was grouped by relevance, with critical data surfaced at the top and supporting details collapsible.
This reduced the cognitive burden on operators who previously had to scroll through dense tables to find key figures.
Before — Legacy Order Summary
After — Enterprise Dashboard — Order Summary Redesign
// Outcome
Measurable Results
The final platform improved operational visibility and simplified complex logistics workflows across desktop and mobile environments. The project was later recognised with the SAP Award for Digital Transformation (Software) at the 2025 Supply Chain Excellence Awards.
Faster access
to operational data across all platforms
Improved
shipment visibility for logistics teams
Reduced
cognitive load for operators and drivers
Simplified
workflows for field agents on mobile
Better
organisation of enterprise information
Increased
operational efficiency globally
SAP Award for Digital Transformation (Software)
2025 Supply Chain Excellence Awards — Recognising the Atlas Path platform's innovation in blockchain-backed healthcare logistics.
// Reflection
This project demonstrated how UX design can simplify highly complex enterprise systems within regulated industries.
Designing for healthcare logistics meant balancing strict compliance requirements with the need for speed and clarity. Every decision — from information architecture to micro-interactions — was grounded in the real-world context of operators and drivers who cannot afford to waste seconds. The recognition at the Supply Chain Excellence Awards validated the approach, but the true measure of success was seeing teams adopt the platform with minimal training and immediately gain operational clarity they did not have before.